Windows 10 1903 New Setup Bug Affected, Workaround Ready


Microsoft claims the 1903 version of Windows 10 is affected by a new bug that causes users to “try it again” after the Windows update process is complete or the system has been reset.

“After you have completed an Out – of-Box Experience (OOBE) for setting up a new Windows device, or after resetting a computer, once you hit the Desktop, you might see a black bar screen at the top and bottom, blue in the centre, and the mistake was made.’ Something was wrong but you can try it again.

Revised in the next update

The problem involves computers that first connect to the Internet or on which new Windows installations did not previously connect during OOBE.

It is composed of a set of screens that allow the user to enter an OS license agreement, to connect to the internet and to register to or sign up for a Microsoft account. OOBE describes a method of installation of Windows.

“You have the option of connecting to the internet while OOBE, but you are not required to do so,” Microsoft adds.

“If you first connect to the Internet on a new device or Windows install that has previously not connect to the Internet during the Out – of-box Experience (OOBE) you could receive this error.”

The company is in the process of solving this new issue and intends to update Windows 10, version 1903, in the future.

Required solution

Microsoft provides detailed procedures to prevent “Something went wrong but you can try again.” MSA errors that occur during Windows installation must be followed by users that work open that don’t want to lose:

1. Select Ctrl+Shift+F10 on the keyboard once.
2. Select Ctrl+Shift+Esc on the keyboard to open Task Manager. If you do not see Task Manager open, repeat step 1.
3. If you do not see the Details tab, select More Details in the lower left.
4. Select the Details tab.
5. Find the wwahost.exe process. Right-click or long-press on that process and select End task from the context menu.

In all other instances, restarting the Windows system should be sufficient:

1. Select Ctrl+Alt+Delete on the keyboard.
2. In the lower right corner of the screen, select the Power button.
3. Select Restart.

Windows problems recently observed

Microsoft has also released a solution this week to overcome problems that prevent Windows 10 customers from creating local users while setting up a new Windows computer for Chinese, Japanese or Korean languages by using Input Method Editor (IME).

Microsoft has recognized another new known issue affecting several versions of Windows that lead to slow start-ups on devices configured for persistent storage.

This bug affects both the Windows Client and server versions but does not affect home users, because they do not use the persistent server and workstation memory feature.

Mark Funk
Mark Funk is an experienced information security specialist who works with enterprises to mature and improve their enterprise security programs. Previously, he worked as a security news reporter.