What is Kentrox RMM 1400?

RMM software

What is Kentrox RMM 1400?- Remote Monitoring and Management (RMM) software, in a nutshell, is a tool that allows businesses to remotely access and maintain their clients’ devices. A locally installed agent, which connects to the RMM portal, is used to manage IT systems such as laptops, desktops, mobile devices, and servers. It allows Managed Services Providers (MSPs) to have complete view of a client’s system without having to physically visit them, allowing them to quickly identify and resolve issues. RMM software, such as Kentrox RMM 1400, provides the following advantages:

Downtime is Minimised

RMM software can do proactive maintenance, allowing service providers to identify known or common network issues. They may be running out of disc space or facing an internet service interruption, for example. These issues can be reported to the MSP, who will take care of them before they become more serious. Nobody wants to lose production as a result of downtime.

Provides a High Level of Security

MSPs can provide crucial security to their clients’ systems using remote monitoring and management technologies in conjunction with antivirus programmes. This enables them to keep a close eye on the current security landscape and take proactive steps to defend themselves from harmful software and cybercriminals.

Furthermore, the RMM software includes capabilities that enable them to do tasks such as installing operating system upgrades and software patches. Systems are kept up to date and safeguarded by having these updates applied automatically. This translates to the client’s company’s uptime.

Remote support

MSPs can use the RMM platform to do routine activities remotely. One of the users, for example, requires assistance. Technicians can access the user’s device from the comfort of their chairs using the RMM software. They can resolve the problem remotely, saving your firm time, effort, and money. RMM can provide vital information about individual machines in a company’s network.

Proactive staff

Managing a company’s network is a never-ending job. MSPs can obtain quick notifications if a client has an issue with remote monitoring and management technologies like Kentrox RMM 1400. You can solve issues before they get out of hand and even prevent possible risks from snowballing with these notifications.


When delivering services, RMM allows service providers to employ a fixed fee. The MSP will also be responsible for ensuring that the IT environment runs smoothly and within the agreed-upon budget and requirements. This differs from traditional break/fix methods, in which billing is often done hourly and the client bears the majority of the risk. Clients will gain from RMM since they will only have to pay a fixed amount and will not be surprised by additional expenditures.

What is Kentrox RMM 1400 and how does it work?

When it comes to site monitoring, administration, and control solutions, Kentrox is a market leader. They released RMM 1400 in 2010 to provide for cost-effective site monitoring. Customers including wireless carriers, wireline service providers, utilities, and transportation benefit from this since it helps them improve operational efficiency while lowering costs. Proactive maintenance, technician efficiency, and network availability make this possible.

The Kentrox RMM 1400 is appropriate for small sites or areas with only a few systems that need to be integrated. It provides users with four serial and four Ethernet connections, as well as more than 80 I/O ports via the Remote RMB-1. The alarm, sensor, and control interfaces for site management are enabled by the RMB-1 connecting to the RMM-1400 via Ethernet.

Kentrox Remote RMM 1400 is located throughout your network and connects to each element via various interface configurations. Kentrox can enable bi-directional management control via Ethernet or wireless connectivity options with the Optima management system. The Remote RMM-140 and Optima have teamed up to provide more extensive monitoring, remote control, and management for nearly all site equipment.

The following are some of the features of the Kentrox RMM-1400:

  • Small-scale sites’ ability to handle specialised applications
  • Networking choices include Ethernet and wireless.
  • The user interface is graphical (GUI) Optima Power over Ethernet (PoE) makes it simple to employ for site protection and other applications.
  • Advanced facility control and protocol conversion
  • Alarm aggregation reduces network management complexity.


RMM can make sure that the client’s security and systems are in good functioning order. This permits them to get crucial information whenever they need it. When your network is in good shape, business processes are unaffected, and growth is assured. RMM-enabled MSPs may provide clients with piece of mind by ensuring that their technology is monitored 24 hours a day, seven days a week.

Jennifer Thomas
Jennifer Thomas is the Co-founder and Chief Business Development Officer at Cybers Guards. Prior to that, She was responsible for leading its Cyber Security Practice and Cyber Security Operations Center, which provided managed security services.