Android Auto Error 8

Android Auto Error 8

How to Fix Android Auto’s Communication Error 8 With Ease?

Broken apps, unpredictable disconnects, and GPS troubles are the most common issues consumers encounter when using Android Auto. Most of the time, simply swapping to a new high-quality cable will solve the problem.

When using Android auto, the majority of customers experienced Communication error 8. Android auto, a driving companion, is available in in-car entertainment systems. This function makes use of your phone to conduct tasks such as navigation and media playback. After you’ve downloaded Android Auto from the Google Play Store, you’ll need to use a lightning wire to connect it to your car. This is all you need to have a working entertainment system.

Users can use this software to access their preferred music player apps, such as Spotify, Google Play Music, or YouTube Music. You can also take advantage of Google Maps’ user-friendly and simple navigation. Because Android Auto promotes distraction-free driving, it includes a Google Assistant capability.

This Google assistant assists you with any task while you are driving. You may use your voice to perform a variety of tasks, such as obtaining directions, making phone calls, and playing music. As a result, this programme helps to reduce user interaction while driving. Users can use the Helper tab, the on-screen tab, or their car’s steering wheel to activate this assistant. However, some customers have experienced issues connecting their devices or using this feature, one of which being ‘Communication error 8’. Let’s have a look at some of the most efficient ways to get rid of this vexing problem.

If this doesn’t work, Google will almost certainly be able to assist you, as the corporation will need to research the problem and provide a cure in a future Android Auto update.

However, there are several issues that consumers encounter when attempting to connect their phones to the head unit that don’t reveal much about what’s going on.

“Communication Error 8” is one of them, a mysterious notice that leaves many people perplexed and unsure of what to do.

What does Communication Error 8 imply?

As the name implies, this is a communication problem, which means the phone and the car are unable to communicate data properly.

You’re probably thinking, “This seems like a cable problem.” No, the connection you use to connect to the head unit and run Android Auto isn’t to blame this time; issue 8 signals a difficulty with authentication between the mobile device and the automobile.

As a result, the two devices can’t authenticate their connection, and when authentication fails, no data may be transferred. This is why the Android Auto symbol does not appear on the head unit, as the connection has been banned from the start.

Fixing this error, in theory, boils down to resolving authentication issues. While it may appear to be difficult, it isn’t, and it shouldn’t take more than a few minutes to complete.

How to Fix Android Auto Communication Error 8

The authentication error is caused by the erroneous date and time on your head unit, as strange as that may sound. That’s right, if the information on the head unit is incorrect and does not match the information on the phone, Android Auto will most likely fail with Communication Error 8.

To access the date and time settings on your head unit, disconnect the mobile device and dig into your head unit.

It’s also crucial to remember to set the correct time zone settings on the head unit, as well as double-check if there are any options for winter and summer time. If they’re present, make sure they’re set up correctly on the head unit, and then try running Android Auto again.

However, before you do so, you need thoroughly restart your phone and head unit to ensure that no mistakes are saved in the memory. Resetting the Bluetooth settings and fixing the mobile device and head unit were also helpful in some circumstances in getting things back to normal.

If the error persists, you should verify the version of Google Play Services installed on your mobile devices. The authentication problem could potentially be caused by outdated Google Play Services, so download the most recent version, set the time and date correctly, and see if everything works again.

It goes without saying that keeping the software on your mobile device up to date is always a good idea, and if a newer version of Android Auto is available, you should install it as well. More bug fixes and improvements are usually included in the most recent releases. If you see an error that shouldn’t exist, it’s possible that the developer has already addressed it in the most recent software update.

Part 1: What is Communication Error 8 in Android Auto?

Because of an outdated Google Play Services application or an outdated Android Auto application, Android Auto may display the ‘Communication error 8’ issue. This issue usually appears on the screen when users try to connect their phones to their car’s head-up display or when they open Google Maps following a successful connection between the two.

If the settings relating to time and time disagree, ‘Communication Error 8’ will appear. This issue occurs when the car’s unit or the phone’s time or daylight saving settings clash. As a result, double-check that both devices are on the same page.

This problem occurs at random, and there is no pattern to when it may occur. Some people experience this issue on the first day, while others experience it after months or years of using the software. It can also happen on any kind of Android phone or car. You can use the basic remedies given below to fix this vexing problem.

Part 2: Various Approaches to Resolving ‘Communication Error 8’

First and foremost, if you are driving, you must park or pull over in a secure location. Disconnect the smartphone from the car unit after that. After that, try the solutions listed below.

Solution 1: Change Time Settings to Fix ‘Communication Error 8’

If the time on your Android Auto app and your phone differs, you may get the ‘Communication error 8’ problem. The best and simplest solution is to change your smartphone and car system settings to match the time. Please follow the easy actions outlined below to accomplish this.

1. Make sure your phone’s time settings are up to date.

Change your phone’s time settings to ‘Automatic Time Update’ for this solution. Follow the steps outlined below to do so.

Step 1: Go to the ‘Settings’ menu.

To begin, go to your phone’s ‘Settings’ menu. After that, go to the ‘System’ tab.

Step 2: Select ‘Date & Time’ from the drop-down menu.

Then select the ‘Date & Time’ option.

Step 3: Select ‘Automatic Time Update’ from the drop-down menu.

By moving the toggle, you can now enable the options ‘Automatic time update’ or ‘Network time.’ Depending on the manufacturer of your phone, this option may have a different name on your device.

Users can, however, set this time manually if they like. Users can choose between having a time zone based on the network or manually selecting a time zone from a list. Proceed to the next step.

2: Make sure your car’s time settings are up to date.

You must now set the precise time for your automobile system. Depending on the manufacturer of the system head unit, the selection may differ. Users can usually find this option in the options or settings menu. After that, choose ‘Date and Time.’ You can also go to the user manual that came with your equipment when you purchased it for this.

Now, if your head unit and Android device allow it, follow the on-screen directions to set the time zone and time. Then, connect your device to the car’s unit and see if the ‘Communication error 8’ issue has been rectified. If you answer yes, you’ll be able to use Android Auto.

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Solution 2: Update Applications to Fix ‘Communication Error 8’

Users can resolve the ‘Communication error 8’ issue by simply updating their programmes. Both the Google Play Services and Android Auto applications must be updated to the most recent version available.

1. Keep your applications up to date

If your smartphone’s Google Play Services and Android Auto apps aren’t up to date, you’ll need to update them from the Google Play Store. Follow the steps outlined below to complete this activity.

Step 1: Expand your selections.

You must first visit the Google Play Store and then open the slide from the upper left corner to gain access to more selections.

Step 2: Select ‘My applications and games’ from the drop-down menu.

You must now select ‘My apps and games.’ Then, under the ‘Updates’ area, see whether there are any updates available for Play services or Android Auto. If there are any, you must edit them.

Step 3: Plug your gadget in.

Finally, you must link the device to the vehicle’s system. After you’ve resolved the ‘Communication error 8’ issue, check to verify if everything is operating properly.

2. Delete Information

If you don’t see any updates or applications that need to be updated, don’t fix the problem; instead, users must delete the data from both applications. Follow the steps outlined below to complete this activity.

Step 1: Go to the Settings page.

First and foremost, go to your device’s ‘Settings’ menu. Then select ‘Apps’ from the drop-down menu. Now, open the Android Auto application.

Step 2: Select the ‘Storage’ option.

After that, click the ‘Clear Storage‘ option from the ‘Storage‘ menu.

Step 3: Plug your gadget in.

You must now follow the identical steps to install the Google Play Services app. Finally, connect the device to your vehicle’s audio system. Check to see if the ‘Communication error 8’ fault has been fixed.

Solution 3: Examine the cables to see if they’re faulty.

If the above-mentioned options fail to resolve the ‘Communication error 8’, you should inspect the cables. To do so, you’ll need to swap out the USB cable you’re using to connect the device. This is because the problem could be caused by a cable that is incompatible with your system.

You can also reset your automobile unit to resolve any issues that have arisen as a result of any changes in settings. You can use the user manual that came with your machine to assist you complete a system reset.


So, these are some of the most effective methods for resolving the ‘Communication error 8’ problem on your Android Auto. Try each of these options one at a time until your device’s problem is cured. Hopefully, one of these remedies will help you get rid of this unpleasant issue. If the issue persists, your car’s head-up unit is most likely malfunctioning or damaged, especially if it doesn’t operate with other cellphones. Take it to an authorized dealership to double-check. Now, drive safely and responsibly. Also, remember to adhere to all traffic and safety regulations.

Jennifer Thomas
Jennifer Thomas is the Co-founder and Chief Business Development Officer at Cybers Guards. Prior to that, She was responsible for leading its Cyber Security Practice and Cyber Security Operations Center, which provided managed security services.