It can be a difficult task to try to find a good web host— there are lots of firms to choose from, so it can be difficult to know which one is the best choice. You’ve definitely tried to decide between HostGator and GoDaddy if you’ve landed on this particular page.
Although both of them are good companies, they each offer different items that might be better for one person than another. GoDaddy is one of the web’s largest domain sellers, making it easy to roll it all into one package. HostGator is one of the biggest hosting companies, and I guess they’re taking a little more time to make sure their hosting is top-notch.
To help you decide, I’ve been tracking each host for over a year and gathering metrics on uptime, pace, efficiency, and more. I’ve been designing websites for over a decade and used virtually any host out there, and you won’t find anywhere on the internet a more detailed analysis of HostGator vs GoDaddy!
Let’s no longer waste time and jump right into a GoDaddy vs HostGator comparison and see who’s coming out on top!
GoDaddy vs HostGator: Analysis Metrics
If you analyze a webhost, there are many different factors you should look at, but here’s what I typically like to concentrate on:
- Speed and Performance
- Customer Service/Support
- Pricing and Features
In my opinion, for a particular situation or setup, these factors paint the best and most complete picture of whether or not a webhost is better than another. These often aid distinguish web hosts of low quality from web hosts of high quality.
Speed and performance: How GoDaddy and HostGator Stack Up For most users, speed is one of the most important metrics in terms of web hosting. If a website loads slowly, tourists will be disappointed and they may not come back. Speed counts when it comes to being identified in search engines and is a factor when it comes to listing above another tab. In all, pace is, to say the least, a very important factor.
There are a lot of different factors influencing application speed when thinking about shared hosting. How well a particular host manages its resources on a shared server is one of the biggest factors. Many hosts let malicious actors hog bandwidth that slows down the server for all, while other hosts are pretty watchful for throttling users utilizing unnecessary resources.
I performed a web speed test with Dotcom-Tools.com to equate HostGator vs GoDaddy in the speed field. This method is good because it helps you to check from global locations around the world and to use a non-cached DNS to get the outcome of a real “initial experience.” I used the American network for this research because they provide regional testing locations. When you look at the pictures below, you can see the test results:
When you look closely at the output graph, you can see that from the Florida datacenter the website hosted on GoDaddy had a maximum load time of 3.4 seconds. The HostGator test site (below) has a perfect 2.1-second page load time from the California data center.
A colossal 16.8 seconds from the Argentina datacenter was the worst load period for the GoDaddy platform, while the worst load time for the HostGator site was 6.4 seconds from the Argentina datacenter— slightly less than the time it took for the GoDaddy site to load. The GoDaddy site’s average load period was 5 seconds, while the HostGator site’s average load time was 3.3 seconds. While these are not the the same platform, they are both WordPress pages with equivalent plugins, very similar material, and a very similar design; and they may be the same for all purposes.
Who has won in the efficiency categories of pace and server? It’s HostGator
This doesn’t suggest that GoDaddy is a poor web host, but I have had better luck with HostGator being quicker and they seem to handle the resources on their servers (especially their shared hosting) far better from my experience. I don’t know if GoDaddy’s doing a worse job because first they’re a domain service, or for another excuse, but HostGator definitely gets a victory in that area.
HostGator Compared to GoDaddy–Uptime / Downtime
Uptime is another very important metric for assessing a web host’s efficiency. In general, uptime is a measure calculating how long a website stays up compared to how long it is offline. For instance, if a website is down 1 day out of 30 days in a month, the uptime for the month would be 1/30, or 96.6%. Many web hosts do much more than that, maintaining uptime of 99% or higher, some even 99.9%.
As far as HostGator vs GoDaddy is concerned, they each have guarantees in terms of uptime for their shared hosting. HostGator promises an outstanding uptime of 99.9 percent. GoDaddy also offers a 99.9 percent uptime guarantee for any given month. When they fail to meet this, 5 percent of the hosting expenses will be refunded to a client, which is not all that cool to be frank. By comparison, by case they fall short of the 99.9 percent uptime mark, which is much higher than 5 percent, HostGator would actually issue a whole month’s credit–so in the region of the uptime guarantee, HostGator wins big.
But what about the actual working hours? Using the ServerView monitoring tool of Dotcom-Monitor, each server was tracked for a span of 12 months to check this. Every platform was checked for 12 months straight every 3 hours to assess their uptime rates.
As described on the BlueHost vs HostGator article, in the last 12 months, the HostGator test site had an incredible 100% uptime rate— which is exceptional! This doesn’t say there was no downtime as the checking cycle was every 3 hours, but it does mean that there was no downtime observed, so there was no downtime, it didn’t last for longer than 3 hours (the time between checks).
Over the span of 12 months, the GoDaddy test site had an uptime level of 98.5 percent, which is still very good but not as good as the HostGator platform and that figure fell below the 99.9 percent GoDaddy Server Level Agreement (SLA). Granted, their SLA only spans a span of one month, but it is still notable that their total of 12 months was below their annual SLA.
The clear winner for uptime / downtime:HostGator
HostGator, which over the span of 12 months has been able to pull 100 percent uptime.
This doesn’t mean that GoDaddy delivers poor hosting, but in my opinion, such figures translate well into real life because I actually had difficulty hosting GoDaddy to slow down or slow down and didn’t have almost the same trouble with HostGator
Service & Support – HostGator vs GoDaddy
This is a field that is definitely arbitrary in respect to customer service and technological or other assistance. Experiences with the same organization will definitely vary quite a bit between different people. So how do you know the truth? Clearly, all observations could be valid, and it is difficult to know whether one organization has better support than the other, and what considerations could be involved in making this decision.
GoDaddy has had excellent customer service from my personal experience. We provide U.S. telephone support that is not provided by many other businesses. But, when I had to use it, I would have considered their chat service to be lacking. The responses seem to be quite sluggish, and it does not seem that the first-level technicians are all that educated regarding technical issues. Nevertheless, their domain service is awesome— but here we are talking about support for web hosting.
I think their support used to be a little better when it comes to HostGator. The waiting times (from my experience) were ridiculous (sometimes more than 30 minutes) and their chat window often hangs. For more than a week, I’ve seen tickets going unanswered and it’s disappointing to see that happen with HostGator as their service used to be top notch.
As a hosting company, I still really like HostGator and can genuinely suggest it, so I really hope they can fix their customer service issues. Working with GoDaddy to host service always seems like you’re being farmed out somewhere, and to a big company you’re more or less just a list.
Who receives the support? At this level, it’s a tie.
In terms of improving their service, I hope both organizations could do something sour. When HostGator will bring back their support levels to what they were 5-6 years ago, I think they’re going to pull ahead of GoDaddy. Unless GoDaddy can get its hosting service at the quality of its domain help, though, they may be the winner.
User-friendliness: GoDaddy and HostGator
It’s an important consideration when it comes to ease of use if you’re not a guy who’s super tech-savvy. If you are, then you’re probably not all concerned about how easy it might be to deploy a web server.
This is another somewhat subjective field, as what one person thinks is user-friendly may not feel the same with another. It is also essential to “make sense” for a hosting framework as not all hosting companies have easy-to-navigate interfaces (I’m looking at you, DreamHost).
In the shared hosting environment, cPanel is basically the most common control panel and is used by both HostGator and GoDaddy. Every provider also offers a variety of hosting plans for WordPress, hosting plans for VPS, and all in between.
Although this is my view, when it comes to ease of use, I have to give GoDaddy the nod in terms of being the most “noob-friendly” mostly because if you purchase hosting from them and also have a domain with them, they make setting up the hosting very easy. GoDaddy also provides services to small businesses, developers and others who might have a new idea and want to register a domain name and live a website with little or no experience.
HostGator isn’t hard to use, but I guess you need to know your way around a hosting panel to make use of it. Yes, both hosts use cPanel, but GoDaddy does a better job of using a custom version that is a bit more friendly to people who have not previously set up their own websites.
Who succeeds in the user-friendly field?
GoDaddy, you remember. We make it very easy to host a domain registered with them and have little or no background on a website run.
Nonetheless, if you have some experience of hosting and using cPanel, I would suggest HostGator because I think it’s a bit easier and more secure to share hosting.
Pricing / Features
HostGator is one of the most confusing things on earth compared to GoDaddy Pricing for web hosting — mainly because there are so many different coupons and renewal rates can vary considerably. Generally speaking, most web hosts will charge an introductory rate and then, upon renewal, increase that rate.
In addition to rising rates at the conclusion of a specific term, most hosts will also offer discounts to those paid in advance. For example, the “Hatchling” plan from HostGator (their smallest available shared hosting plan) is $10.95/month when paid monthly, and $3.45/month when paid for 36 months — so you can see the value of signing up with a web host for a longer term.
HostGator’s cheapest plan offers unlimited bandwidth, unlimited storage, and unlimited email addresses, whereas GoDaddy’s one-site shared hosting service offers unlimited capacity but only 100 GB of storage and 100 email addresses. It makes HostGator in terms of value the clear winner.
What host has the best value? For sure, HostGator. In terms of shared hosting capacity, usability and particularly pricing, it’s really hard to beat their Hatchling package when it comes to a per-dollar value.
HostGator vs GoDaddy: The winner is the hostgator, hands down.
Not only does HostGator provide a better value per dollar, they are also more efficient (better uptime rate) and faster (better test speed rate).
This doesn’t mean that GoDaddy is a poor web host per se, but HostGator is stronger in almost every aspect in my experience except for user-friendliness, which doesn’t matter that much once you get used to dealing with cPanel and web servers. If you’re planning to run your own website, it’s important to get acclimatized with the basic web server and hosting features. Once you do that, the small advantage that GoDaddy has over HostGator (in my opinion) will dissipate and HostGator will be the clear winner.