So you’re getting the error “DNS PROBE FINISHED NO INTERNET” when trying to use your internet browser to access the web? (Google Chrome most probably). So, before we go at the solution to this problem, let’s first define the issue, and then we’ll move on to the solution.
Let’s start with some fundamental terminologies linked to this issue, such as DNS.

DNS stands for Domain Name System, and every website, computer, or network device linked to the internet has an IP address, such as IPv4), where each number can range from 0 to 255. For communication, the web browser simply recognizes IP addresses, although humans prefer to remember things by their alphabetical names. As a result, DNS functions as a phonebook, directing the computer to a specific IP address whose URL or Domain name was input into the address bar. DNS reduces human effort by allowing users to remember the website’s name rather than its IP address.


The browser is unable to discover the Website’s IP address in this error, which could be caused by a variety of factors. The following is a list of numerous solutions that can be used to solve this problem:

1. Reboot your computer: It’s possible that your computer is unable to connect to the internet as a result of an application malfunctioning as a result of an error or a background update. So rebooting the computer will reload all of the programs and, if necessary, install any updates. It’s possible that this will not cure the problem, but it’s worth a go.

2. Restart your Router: Unplug the router’s power supply and plug it back in after a few minutes to see whether you can connect to the internet.

3. Reboot your Router: If your internet connection’s Router is producing problems, rebooting your router will fix the problem. You can restart your router by doing the following steps:

  1. Establish a Wi-Fi connection.
  2. In the address box of your browser, type the router’s control panel address (which starts with 192.168) and push enter.
  3. Go to the login page and look for the setting.
  4. You will locate the reboot button in the configuration choices, which you must press, and you are finished.

4. Chrome Extensions: Chrome extensions can sometimes interfere with the browser’s functionality and create a connection issue. Extensions aren’t compatible with Incognito mode. Follow these procedures to see if an extension is causing the problem:

  • a. Select New Incognito Tab from the options menu.
  • b. A new incognito tab will appear on the screen.
  • c. Now type in the address of the website you want to visit and press enter.
  • d. If the browser can connect to the internet, then the issue is almost certainly caused by an extension.
  • e. Open the browser by typing Chrome:/extensions in the address bar and pressing Enter, or go to settings and select Extensions from the Right Sidebar.
  • f. Now uninstall the newly installed extension, and if the problem persists, uninstall all extensions.

5. Clear Google Chrome’s DNS Cache: Clearing the DNS cache can also resolve the issue if an old cache is preventing the browser from functioning properly. Follow these steps to clear the cache:

  • a. Launch the Google Chrome web browser.
  • b. Select the Address Bar from the drop-down menu.
  • c. In the address bar, type Chrome:/net-internals/#dns and press Enter.
  • d. A new window will open, and you must click the Clear host cache button to proceed.
  • e. Restart Google Chrome and attempt to connect to the internet again.

6. Modify Protocol DNS Settings: If your ISP’s DNS (Internet Service Provider) is unable to make a lookup, you may need to modify your DNS settings. Following these steps will allow you to use Google’s DNS:

  • a. Right-click on the Internet connection symbol on the Taskbar, or search for Network in the Start menu.
  • b. Look for Network and Sharing Centre under Network. or Look for Network and Sharing Center in the Control Panel.
  • c. Now, on the sidebar, select the Change Adapter Settings option.
  • d. Go to properties after right-clicking on the active connection.
  • g. A new menu will appear, where you must locate the IPv4 option.
  • f. Click the properties option under the IPv4 (Internet Protocol Version 4) option after selecting it.
  • c. A new menu will open, with settings for the IP address and DNS under the General tab.
  • h. Select “Use the following DNS server addresses” from the drop-down menu.
  • i. Now, for Preferred DNS Server, type, and for Alternate DNS Server, type
  • j. To reconnect, click OK and restart the browser.

7.Change Chrome DNS Configuration: The preceding method should work for many users, but if it doesn’t, you may try changing the DNS setting of your Chrome browser by following these steps:

  • a. Launch the Google Chrome web browser.
  • b. Go to the options menu.
  • c. Select Privacy and Security from the side menu.
  • d. Select Security from the Privacy and Security menu.
  • e. Look for the Advanced options under the Security tab.
  • f. The DNS options will be available under the Advanced tab, where you must pick the second option labelled with.
  • g. You’ll find a list of Multiple DNS alternatives under that, from which you may choose to utilize Google DNS or any other option.
  • h. Restart Google Chrome and attempt to connect to the internet again.

8. Flushing DNS: In some cases, flushing your previous DNS can help. Follow these simple steps to cleanse DNS:

  • a. Select Start from the Start menu.
  • b. Type CMD into the search box or press Win + R.
  • c. Right-click Command Prompt and select “Run as Administrator” from the context menu.
  • d. A command prompt with a black screen will appear, prompting you to type ipconfig/flushdns and pressing Enter.
  • e. Now restart your computer and see if the problem has been resolved in Chrome.

9. TCP/IP resetting: Follow these steps to reset TCP/IP (Transmission Control Protocol/Internet Protocol):

  • a. Go to the Start Menu.
  • b. Type CMD into the search box or press Win + R.
  • c. Right-click Command Prompt and select “Run as Administrator” from the context menu.
  • d. A dark screen will appear on the Command Prompt.

e. Type the following commands on the Command prompt in the order listed, pressing enter after each command.

  • netsh int ip set dns ipconfig/release ipconfig/all ipconfig/flushdns ipconfig/renew
  • winsock reset f netsh Restart your computer and try to connect to the internet again.

10. Drivers must be updated: This DNS PROBE FINISHED NO INTERNET problem can sometimes be caused by out-of-date drivers.

To update the drivers, follow these steps:

  • a. Select Start from the Start Menu.
  • b. Look for Device Manager on your computer.
  • c. Look for Network Adapters in the Device Manager.
  • d. Right-click on the Adapter to select it.
  • e. A new drop-down menu will appear, from which you may select Update Driver Software.
  • f. Next, choose Browse my computer for driver software.
  • g. Next, choose Let me choose from a list of available device drivers on my computers from the drop-down menu.
  • g. Finally, click Next to update your drivers.
  • i. Restart Google Chrome and attempt to connect to the internet again.

11. Clear your Google Chrome cache: Because the error may have been caused by incorrect settings, rebooting Google Chrome may be beneficial. To reset Google Chrome, follow these steps:

  • a. Navigate to the Settings menu.
  • b. Go to the Advanced tab on the left sidebar and select Reset and Clean.
  • c. From this menu, select Restore Settings to Their Original Defaults and then Reset.
  • d. Restart your browser and try to connect to the internet again.

12. Update Google Chrome: A bug or forthcoming update could be the cause of the problem, thus updating Google Chrome appears to be a potential solution. Follow these procedures to update Google Chrome:

  • a. Go to the options menu.
  • b. Select Help from the drop-down menu or type Chrome:/settings/help into the URL bar and press Enter.
  • c. Select About Chrome from the drop-down menu (Update Chrome Browser).
  • d. Restart the browser after the update and try to connect to the internet.

13. Remove Antivirus: Antivirus software can sometimes interfere with the operation of other apps and flag network connections as insecure. So, delete or disable the antivirus and see if the problem still exists.

Note: Uninstalling or disabling antivirus software might be dangerous, so if this does not resolve the problem, install or enable antivirus software right away.

14. Disable Firewall: Firewalls sometimes mistakenly deem networks to be insecure, causing problems. Turn off the firewall to see if the problem goes away, and if it doesn’t, turn it back on right away.

15. Disable VPN: A VPN (Virtual Private Network) could be the source of the problem. So, if possible, connect without using a VPN; otherwise, choose a paid VPN because it offers more features than the free versions.

We hope that this article was useful in resolving the DNS PROBE FINISHED NO INTERNET problem.

Thanks for taking the time to read!!

Jennifer Thomas
Jennifer Thomas is the Co-founder and Chief Business Development Officer at Cybers Guards. Prior to that, She was responsible for leading its Cyber Security Practice and Cyber Security Operations Center, which provided managed security services.